I contact sketch up support and was told that it should work so I should try uninstalling the software and doing it again. I tried again to add the license on the new computer and recieved the same ‘not valid’ message. I reinstalled sketchup pro 2017 on the old computer and ‘removed’ the license I googled what to do and noticed I needed to remove the old license off the old computer. Now that you have your serial number, you can look up your license in the License Manager.
In the Welcome to SketchUp window, locate the serial number.
I received a message saying that license was not valid. To locate your serial number: In SketchUp Pro select License from the Help (Microsoft Windows) or SketchUp (Mac OS) menu. SketchUp Pro 2017 license does not exist when doing a license search with my product serial number and authorization code. Now I am having a problem activating SketchUp Pro 2017 on my new computer. I installed sketchup pro 2017 and applied the existing serial # and authorization code. I haven’t had any issues from date of purchase until now. I uninstalled the sketchup pro 2017 on the old computer
Here is what I have dne step by step so you can maybe see what is causing the issue. I have been trying to solve this issue for nearly a couple of weeks and its killing me, I’m hoping you can help or you can put me in contact with someone who can help? I have an issue applying my sketch pro license on my new computer.
